Toby Velazquez, President of the ADJ Group of Companies, has written an open letter to all ADJ customers and users to address the impact of the global COVID-19 pandemic. The company's primary concern is the health and wellbeing of its employees and customers, however - with a reduced workforce and following safe working practices - the company will remain open (Monday - Thursday) throughout this time to fulfill orders and provide customer support.
We at the ADJ Group of Companies wish to bring a heartfelt message to all of our valued customers and their families.
Like you, we are shocked and saddened by the devastation the COVID-19 pandemic has brought to the world, and our thoughts and prayers go out to all those affected. Throughout our 35-year history, we have always been a company that cares deeply about our personnel, and therefore place the health and safety of all our employees and their families as our top priority.
When the news of this threat first broke, we took immediate action to protect our people and we continue to do all we can to help prevent the spread of the virus by following WHO and CDC guidelines to protect our most valuable assets: our employees and customers! The actions we have already taken include: full restrictions on travel, deep cleaning of our facilities each evening, promoting personal hygiene and social distancing awareness amongst our staff, as well as implementing other hygiene measures such as installing extra sanitizing dispensers throughout our buildings.
In order to provide a safe and secure working environment while continuing to support our customers, we are adjusting staff levels and operating on a reduced schedule going forward. To further minimize the risk of COVID-19 transmission and to adapt to the current business climate, we have decided to temporarily adjust our operations to Monday through Thursday, with Friday closed until further notice.
The ADJ Group of Companies supplies products to essential businesses in the construction and commercial sectors, as well as to the fire and rescue industry for training purposes. Therefore, we are keeping our facilities open during these uncertain times, working as long as we are allowed, in order to give businesses access to urgently needed items for open projects. However, we will be halting all customer and vendor visits including customer will calls for the time being while still connecting with customers through free online trainings and product demo webinars.
We can confirm that our supply chain remains strong and most of our friends and partners in China are reporting progress with operations almost back to normal. They expect to resume community events next month as well, which is great news. So, there is light at the end of the tunnel and a blueprint to get to where we all want to be.
We are grateful to our thousands of customers and suppliers and will continue to make sure that our business practices are consistent with the most up-to-date information to continue to serve you in the best way we can. We wish everyone good health and strength in these trying times and look forward to continuing to work together to help build a brighter future.
On behalf of the ADJ Group of Companies:
Including Elation Professional, ADJ, Eliminator Lighting, Magmatic Effects, Avante Audio, Obsidian Controls and Global Truss America