Dear Ladys and Gentlemen , I have a question for ' American Audio VMS4.1 " : Is it possible to use this controler only with a tablet with Android system, installed software ( Virtual DJ ) , or do i need a additional PC to use it. I would be grateful for an early reply , because I want to buy a Dj controller soon . Best regards , M.Hagen
This unit will only be compatible with a PC or mac.
HOW DO I GET MY VMS4.1 TO WORK ON MY Mac OS X 10.5 PPC. IS MY VMS4.1 COMPADIBLE WITH OTHER VERSIONS OFVIRTUAL DJ
Please call support at 800-322-6337 for a walk through. when you call please have the unit handy.
cuing music coming out of right headphone instead of left.
Thank you for reaching out to us. The reason that is happening it's because you have to put it in 4 channel mode and then restaert the software again. Let me know if this helps.
where can buy the software for vms4.1 why I lost
Contact our service dept. Here is their Email: firstname.lastname@example.org
Phone: (323) 582-2650
Hi, My VMS4.1 reset in the middle of a gig and then the cuing was full of static. Next day I uninstalled both Virtual DJ 8 and VMS4.1 drivers and reinstalled them both. VDJ 8 1st and now I have cuing music coming out of right headphones. I have to pull my jack 1/2 out for semi normal operation, Is this a known issue that can be fix using the support # or does it require repair? I purchased my VMS4.1 9/27/2014 and I recently started having other issues like, deck 1 sync and cue 4 button is unresponsive which could be the VDJ 8 software but the resetting has happened twice now. Please provide feedback on next steps? Thanks, Troy
Thank you for reaching out to us. The resetting can be caused by a power issue or bad USB cable. Make sure that the correct power supply is being used (5.9 – 6VDC 1amp) and try a new USB cable. As for the headphone issue, try a different set of headphones or cable. If the problem continues, then the product needs to be serviced. Let me know if you have any further questions.