I am looking to purchase this product and I saw that you could purchase software upgrades on a website however, when I looked on this site, I did not see the upgrade page. How much do the upgrades cost? Furthermore, can you use this item on several different computers or can it be ran off of several different PC's?
The upgrades will be avaliable in about 45 Days. Pricing will be avaliable at that time.
How much does it cost per feature to upgrade? (3D visualizer, Easy Remote or Midi features)
The upgrades for MY DMX BUDDY are not yet avaliable. We are looking at about 45 days.
Will the DMX buddy turn all my Swarm 5FXs light turn blue or any color I choose?I'm new into DMX and Ben Stowe told me about this product.I also am getting ready to add a Gig Bar IR so I want it to turn everything blue.Will this do the job?
If your swarm fixture is a dmx controlled device then my dmx buddy will talk to the software already on board the swarm. The control software can only do what the fixture allows.
Approximately when will myDMX Buddy have the 3D viewer capability? Great product, thanks ADJ!!
“It’ll be offered as an add-on in the near future, for now the 3D isn’t in final release, it is in Beta stage. We will post updates as soon as we know a solid release date for both the upgrading process on the MyDMX buddy and the 3D.” "Jingles"
how do I get you to make a light profile have a microh octpus laser and its not on your list
Send your request to firstname.lastname@example.org.
You say the upgrades are available in 45 days...45 days from when? Thanks!
At this point the start date will be the end of March, so 45 days after that. Look on the web site for more specific dates. We have discussed fast tracking this but no decision has been made yet.
How many more days until the upgrades are available.?
We heard 45 days but they are trying to do a fast track on this. It should be announced on the web site next week.
On my PC, MyDMX 2.0 recognizes the Sushi-256 (MyDMX Buddy) USB dongle. But it does not detect it on my Mac. Do I need to download a MAC driver or something?
Sent to service Manager.
Is MyDMX2.0 compatible with Windows 10. Need to know before I upgrade my operating system.
10 has not yet been tested.
the other day during a show my buddy's dmx suffered a shutdonw/crash of the computer. I need to know why this incident happened, especially out of nowhere? during a light show whith my buddy's dmx, the computer needs to be connect to the internet to avoid the crash.
Please contact our service department at 323-582-2650 and ask for service.