Hello I have 4 concept 1's - only one will power up the others will not. I used swapped out the fuses from the working unit and power cord and they still don't power up . Is there something else I could try or somewhere I can get them repaired even though they are discontinued ? Thank U !!!!
Please contact firstname.lastname@example.org.
Hello there, I have a Concept 1 and when I plug it in to power the red LED screen lights up and the mirror moves but there is no light. I tried to replace the bulb but that made no difference. Also the fuse seems fine (though I have not tried replacing that yet). Do you have any suggestions (even though it is discontinued)? Both of what the issue may be and where should I take it for repair. Thank you so much for your help. Thank you, Sara
Hello Sara. Parts are very limited for this fixture. We would suggest sending it in for an estimate eval so we can poin point an issue. In the event were unable to service the item we do not charge for the service including the freight back if no repair option is avliable or parts to complete the repair.