I just got 2 5P Hex and I can't find them in myDMX 2.0 software. I have the last ver. from Dec 23. What do I need to do to add them? I am running on a Mac.
Please send your request to email@example.com and he will have someone contact you to discuss the DMX traits.
Is the 5p hex fan cooled or is it silent during operation?
The unit uses no fan only a heatsink.
Hello, Is it possible to add a gel frame for the 5P Hex (to put a LSF filter for example) ? Thank you Arnaud (France)
The unit is designed for outdoor use and has no place to add a gel frame.
I just purchased 12 5P Hex instruments and have MyDMX 2.0 with the most current release but cannot find their profiles. Do you have a profile that can be used in place of it or is there one that you can send a link to? Thanks!
Please contact firstname.lastname@example.org.
In a previous FAQ you mention the unit is for outdoor use, yet in the specifications it mentions nothing about outdoor use or being ip rated. Can it be used outdoors or not?
This unit is not an ip rated and it will not work under wet conditions. If you are looking for an Ip rated outdoor fixture, i do have this model that will work for you. Let me know if you have any further questions.
Hi, Can these clamp on to an outdoor trussing? I see them placed underneath the trussing in your picture but how to they clamp on to the top of the trussing for events/lights for sporting events? Thank you, Morgan
Thank you for reaching out to us. The clamp that we use to hang our 5P Hex inside truss are called mini o clamps. This mini o clamp will allow you to clamp on to cross brance on top of the truss which will allow you have your 5p hex to shoot downwards inside the truss. Here is the link to the clamp. http://www.adj.com/mini-o-clamp Let me know if you have any further questions.